Kens Auto Sales
921 Main St
Holyoke, MA 01040
By Acote6551 from Belchertown, Ma
October 23, 2019
Upon coming to Ken’s Auto, I was feeling defeated about the process of buying a car. I needed a car for my daughter and I, as mine was about to die. I... had been to some other big name dealers and after hours and days of waiting they came back with a terrible deal. I walked into Ken’s and they got me in the car I wanted right away. Easiest most positive experience I’ve had! They worked with my credit history to get me the best deal. They registered and inspected it there. The family atmosphere really made me feel a whole lot better and I didn’t feel like I was being lied to like at the bigger dealerships. I love my car and would recommend them to anyone!
By Jayp413 from Westfield Ma | March 10, 2017
Buying a car from Ken's couldn't be smoother. Zero pressure sales, excellent customer service and they have your car registered, inspected and ready to drive off the lot in a few hours! Thier inventory is always filled with low mile, clean vehicles. You can absolutely buy with confidence. The family who operates the buisness are very courteous and honest. I plan on buying all my cars from them in the future
By Hockey Mom and Dad from Southwick, MA | August 18, 2016
This was the first car we bought from Mike but won't be our last. My wife and I were very impressed with Mike's honesty and concern for his customers. He definitely earned customers for life!
By Ronald J Brown from Manchester | June 26, 2018
What a pleasure at Ken's. I was shopping for a used mustang and found one I was interested in on their website. I am from connecticut but decided to make the trip to look after talking to them on the phone. I am really glad I did! Love my car and from start to finish the family at Ken's was just a pleasure to deal with. No high pressure. Very honest. Just a great experience!!!!! I would highly recommend them to anyone looking for a nice used car.
By Lisa & Mark G from Springfield | July 1, 2018
First time doing business with Ken's. Purchased a used car in good, clean condition. Good experiance! Knowledgable, efficient, easy to deal with. Got what was promised, no hard sell. Very happy with them.
By na from Mass | August 8, 2018
Process was simple. Real good guys. Went there based on word of mouth. Car looks great. Only negative was lack of explanation on parts of car.
By humbleacrobat from Holyoke, MA | August 15, 2018
I really liked how straightforward and simple the buying process was with Ken's Auto. After test-driving the car, I sat down with Mike and discussed financing options. He printed out a detailed breakdown of costs, and there were no hidden fees. Mike was friendly, down-to-earth, and not the least bit pushy. On the day of purchase, I was able to transfer my plates to the new car right at the dealer, and the car was inspected there immediately after the paperwork. The Registry fees and Inspection fee were all rolled into the total, so the only out-of-pocket cost was my down-payment. I encountered one small hiccup during the process. I wanted to get new license plates, but the paperwork was set up for a plate transfer when I arrived to pick up the car. It was a small mistake, but it was a mistake nonetheless. Overall, I decided to go to Ken's because they have a great reputation, and from my experience they've earned it.
By Rick, sports fan from Holyoke, MA 01040 | August 23, 2018
We have purchased 3 cars from Ken's auto sales. Each were in excellent condition and have not had any major problems with any of them. Ken's stands behind their warranty without a hassle. The sales staff is very accommodating and professional. Ken's will be the only dealership which will purchase our cars.
By Chris & John L. from Holyoke, MA | September 21, 2018
I used to always buy new cars. My husband & I started purchasing used cars & trucks from Ken’s Auto Sales. Since 2000 we’ve bought 10 vehicles from there. Ken, Mike & Tim are very professional, honest, friendly & extremely knowledgeable regarding cars & trucks. They always stand behind what they sale. We wouldn’t go anyway else. They also have a garage for service, repairs & Mass inspections. Their mechanic, Manny, is extremely helpful & knowledgeable. Thank you for our 2015 Jeep Grand Cherokee, we love it.
By Anthony Ladny from Windsor locks CT. | January 27, 2019
I had a wonderful experience buying a used mustang from kens auto. They went the extra mile to make sure the transaction went smoothly. The car looked amazing upon delivery. What a great family business!
By Richard P. from Chicopee, MA | May 15, 2019
For me, it has been all of what I could have asked for. I got just what I wanted - a quality car with low mileage in excellent condition. Service provided - i.e. with the Registry, my insurance company was much appreciated! When I have car needs, I know where I am going. I have already recommended them to my neighbor.
By Mark from Southampton, Ma | August 4, 2019
Kens Auto has pristine used cars. There not dented, chipped or scratched. Their prices are very competitive with the big dealers. No pressure sales, no additional fees and a friendly atmosphere. Ken, Mike and Timmy are very nice to deal with. Their dealership and service department is the cleanest I?ve ever seen. I?ve bought several cars from them and do most of my service there. This time I bought a Nissan Rogue for my daughter. Lots of choices at their place. Great people, great cars and I'll go back again!